Privacy Policy

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Life Sciences Index Ltd Privacy Policy

This privacy policy sets out how Life Sciences Index Ltd uses and protects any information that you give Life Sciences Index Ltd when you use this website.
Life Sciences Index Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Life Sciences Index Ltd uses Cvent to promote Pharma Integrates events.

Cvent’s Security Policy

For over 18 years, Cvent has been committed to protecting the privacy and security of customer and attendee information, including processes and safeguards relevant to personal data. Cvent has implemented a very robust set of policies, procedures, and protocols in order to ensure that you and your clients’ data remain safe and confidential, including using industry leading 256-bit encryption to secure all client data, both at rest and in transit, using two-factor authentication, and more. Cvent has demonstrated compliance with rigorous third-party security frameworks and standards including ISO 27001:2013, PCI DSS Level 1 and SSAE18 SOC 1 Type II. We will continue to seek additional certifications and accreditations that are important to our customers.

Another way we protect our clients, is by entering into Data Processing Agreements/Model Clauses with each of clients and sub-processors. These agreements permit our clients to continue to transfer data to Cvent without disruption and binds our sub-processors to data processing best practices. We have already implemented a new Data Processing Agreement that satisfies the GDPR requirements.

Cvent welcomes the new, robust requirements for data protection, security, and compliance that the EU-US Privacy Shield framework and EU GDPR brings.

We have closely analyzed the requirements of the Privacy Shield and GDPR and are working with recognized global data privacy experts and legal counsel to renew our processes, supplement our products, and update our contracts and documentation, all in an effort to support Cvent and you with the Privacy Shield and GDPR compliance. Utilizing Cvent’s size and scale, we have deployed our nearly 1,000-member tech team, with more than a dozen directly involved in information security, to deliver the Privacy Shield and GDPR compliant infrastructure on time, while continuing to meet our customer’s needs. On October 31, 2017, the US Department of Commerce approved Cvent’s Privacy Shield certifications. Cvent worked with TRUSTe to review and verify compliance with the EU-US and the Swiss-US Privacy Shield frameworks.

Further, Cvent will comply with the GDPR when it becomes enforceable on May 25, 2018. As we pursue compliance with the GDPR, Cvent will advise customers via established relationship and support channels of any significant changes to our products and services that may be relevant to them or impact the customer experience.

If you have any questions concerning Cvent’s Privacy Shield and/or GDPR compliance efforts, please contact your Cvent account representative or:

Cvent Privacy Representative
1765 Greensboro Station Place, 7th Floor
Tysons Corner, Virginia 22102
privacy@cvent.com

Life Sciences Index Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06 March 2018.

Customer Definition

Life Sciences Index Ltd defines its customers as follows:

  • Exhibition visitors
  • Exhibition exhibitors
  • Conference delegates
  • Inquiries
  • Speakers
  • Sponsors
  • Press
  • Other individuals with whom Life Sciences Index Ltd maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by Life Sciences Index Ltd customers. The definitions and treatments of these types are as follows:
Financial Information – Payment information gathered during the registration process – including but not limited to, credit card numbers, financial institutions, and expiration dates – is considered Financial. This information is not distributed under any circumstance.
Professional Information – Data that customers provide to Life Sciences Index Ltd through various methods of communications with Life Sciences Index Ltd is considered professional information that is stored and managed for Life Sciences Index’s internal use.

What information we collect

The information we collect includes:

  • Name and job title
  • Company name and address
  • Phone numbers and fax numbers
  • Other contact information including email address and social media links
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and registration forms

Data captured during a customer’s visit to a Life Sciences Index Ltd website, as well as during a visit with another Life Sciences Index Ltd customer, is also considered professional information and may also be stored for Life Sciences Index internal use. Professional information may be shared with other organisations or Life Sciences Index Ltd customers for the purpose of facilitating business relationships in our customer’s best interests, unless you have opted out of such communications.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Information gathered at Conferences, Trade Shows and Events

Anyone attending a session in our seminar theatres at one of our Pharma Integrates Events will have their visitor badge displayed and, through such attendance, will be agreeing to the passing of their professional information to the seminar host(s)/sponsor company(s) and to being contacted by the seminar host(s)/exhibitor company(s) and/or speaker(s) in relation to such session. Similarly, anyone who agrees to have their visitor badge displayed at an exhibitor company’s stand is agreeing to their professional information being retained and used by that exhibitor company for marketing purposes and to the information being passed to Life Sciences Index Ltd for data analytics purposes.

Information gathered at when registering to attend Conferences, Trade Shows and Events

Anyone registering to attend an event organised by Life Sciences Index Ltd agrees to:

  • Their name, job title and company name being published in our event brochure
  • Their name, job title and company name being supplied to our Sponsors
  • Their name, job title and company name being included in our event app and online networking tools

We will not display any contact information that you provide to us, nor will your contact information be supplied to our sponsors.
If, for any reason, you are not able to attend the event these details may still be included.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the details shown at the end of this document.

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you would like a copy of the information held on you please write to Life Sciences Index Ltd, 4th Floor, AMP House, Dingwall Road, Croydon CR0 2LX, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the above address. We will promptly correct any information found to be incorrect.

Queries, questions and opt out

If you have any questions or concerns about your customer information or your request to opt-out of communications from Life Sciences Index Ltd, please contact us via e-mail nicole.owen@lsi-uk.com or by post to Life Sciences Index Ltd, 4th Floor, AMP House, Dingwall Road, Croydon CR0 2LX, United Kingdom and specify your name, company name and e-mail address.

Complete Removal of your Information

Life Sciences Index Ltd will accept, acknowledge and maintain any customer’s request for complete removal of professional information from Life Sciences Index Ltd communications.

Life Sciences Index Ltd will accept complete removal requests via the contact details below.

To request complete removal of communications from Life Sciences Index Ltd, please contact us via e-mail nicole.owen@lsi-uk.com or by post to Life Sciences Index Ltd, 4th Floor, AMP House, Dingwall Road, Croydon CR0 2LX, United Kingdom and specify your name, company name and e-mail address.